Analysis and optimization of business processes = Анализ и оптимизация бизнес-процессов

I. FOUNDATION1. MOTIVATION AND DEFINITIONSManagement of business processBusiness Process LifecycleDesign and Analysis2. BUSINESS PROCESS MODELLING FOUNDATIONConceptual Model and TerminologyAbstraction ConceptsHorizontal AbstractionVertical AbstractionFrom Business Functions to Business Processes3. ACTIVITY MODELS AND ACTIVITY INSTANCESProcess Models and Process InstancesModelling Process DataModelling DataWorkflow Data PatternsModelling OrganizationDirect AllocationRole-Based AllocationDeferred AllocationAuthorizationSeparation of DutiesCase HandlingHistory-Based AllocationOrganizational AllocationModelling Operation4. BUSINESS PROCESS FLEXIBILITYExplicit Process RepresentationsOrganizational Modelling66Standardized Software InterfacesArchitecture of Process Execution EnvironmentsII. BPMN METHOD AND STYLE TOPIC 5. ABOUT BPMNBPMN ToolsBPMN stands for Business Process Model and NotationThe Paradox of BPMN6. METHOD AND STYLEThe Long Road to BPMN 2.0Business Process Modeling Is More Than BPMN!How Does A Model MeanBPMN's Hidden Conceptual FrameworkWhat Is an ActivityWhat Is a ProcessProcess LogicOrchestrationThe Questions BPMN Asks7. BPMN LEVELS AND PROCESS MODELING CONFORMANCE SUBCLASSESA Simple Order ProcessExceptions and End StatesSwimlanes and Activity TypesSubprocessesProcess Levels and the Hierarchical StyleParallel Split and JoinCollaboration and Black-Box PoolsStart Events and the Process InstanceThe Top-Level DiagramPaletteActivityTaskManual vs. User TaskScript vs. Service TaskBusiness Rule TaskSubprocessA subprocess start event must have a None triggerParallel Box and Ad-Hoc Subprocess8. VISUALIZE END-TO-END PROCESSEnable top-down modelingClarify governance boundariesScope event handlingCall ActivityGatewayExclusive GatewayParallel Gateway9. START EVENTMessage Start EventTimer Start EventMultiple and Multiple-Parallel Start EventAlternative Start EventsEnd EventNone End EventMessage End EventTerminate End EventMultiple End EventSequence FlowMessage FlowPoolLaneData Object and Data StoreDocumentation, Text Annotation, and GroupGoals of the MethodHierarchical Top-Down ModelingEnd Statelist of referenceson the course of lectures